BathSelect™ stands behind its bathroom products with manufacturer
warranty support, technical documentation and responsive customer
assistance for residential, hospitality and commercial projects.
Commercial installations:
Warranty periods and coverage may differ from residential
applications. Retain the original purchase information, product
model and installation records when requesting support.
Contact BathSelect support for warranty, documentation and product
questions.
Product Warranty Finder
Find Support for Your BathSelect™ Product
Select a product category to review applicable coverage information,
commercial limitations, care recommendations, claim preparation and
technical support resources.
S
Select a ProductChoose the category that best matches your fixture.
R
Review CoverageUnderstand common terms, conditions and exclusions.
P
Prepare DocumentationGather your order number, product details and images.
BathSelect™ warranty support is designed to help original purchasers
resolve eligible product, mechanical and finish concerns. Coverage
depends on the product, installation environment, purchase date and
compliance with the published use and maintenance requirements.
O
Original Purchase Required
Order information and proof of purchase are required to verify
eligibility and process a replacement request.
P
Product-Specific Review
Coverage is evaluated according to the product type, reported issue,
installation conditions and applicable warranty terms.
C
Commercial Limitations
Products installed in commercial settings are subject to shorter
coverage periods than qualifying residential installations.
P
Proper Care Matters
Improper installation, misuse and abrasive or acidic cleaning
products may invalidate otherwise applicable coverage.
Residential Applications
Protection for the Original Home Installation
Qualifying residential fixtures may receive coverage against defects
in material, workmanship and finish while owned by the original
purchaser and installed in the original residence, subject to the
complete warranty terms.
Applies to the original purchaser and qualifying original
installation.
Proof of purchase and original order details must be retained.
Product defects are reviewed before replacement authorization.
Proper installation, use and maintenance are required.
Product-specific exclusions and limitations may apply. Electronic,
lighting and specialty components may have separate terms.
Products installed in hotels, restaurants, offices, healthcare
facilities, multi-unit developments and other commercial settings
are subject to the commercial warranty limitations stated by
BathSelect™.
Mechanical coverage is limited to one year from the product
purchase date.
Finish coverage is limited to one year from the product purchase
date.
Labor, removal and reinstallation expenses are not included.
Installation records and original purchase documentation should be
retained.
Commercial buyers should confirm product certifications, inspection
requirements and project-specific approvals before installation.
This overview helps customers prepare a support request. Final
eligibility is determined from the complete warranty terms,
product documentation and the circumstances of the reported issue.
Coverage Area
Residential Application
Commercial Application
Important Condition
Materials and Workmanship
Eligible defects reviewed
One-year limitation
Product must have been properly installed, operated and
maintained.
Mechanical Function
Subject to product terms
One year from purchase
Installation error, misuse, abuse and alterations are excluded.
Product Finish
Subject to product terms
One year from purchase
Abrasive cleaners, acids, solvents and improper polishing may
void finish coverage.
LED Lighting
Not included
Not included
LED components are excluded from the manufacturer warranty
described on the existing policy page.
Labor and Installation Costs
Not included
Not included
Removal, professional labor and reinstallation charges remain
the customer's responsibility.
Shipping Damage or Visible Flaw
Report promptly
Report promptly
Potential damage or flaws should be reported within seven days
after delivery.
This visual summary does not replace the complete BathSelect™ warranty
terms. Warranty eligibility is determined after documentation and the
reported product condition are reviewed. For assistance, email
[email protected].
Warranty Claim Process
A Clear Path From Product Concern to Resolution
A complete, well-documented request helps BathSelect™ identify the
product, review the reported condition and determine the appropriate
next step under the applicable warranty terms.
Prepare the Product Information First
Order details, model identification and clear photographs help
reduce delays during the initial warranty review.
Before You Submit
Gather the Details That Help Support Identify the Issue
Before contacting BathSelect™, locate the original order
information and identify the product model, finish, installation
date and application type. Include clear photographs or a short
video showing the concern whenever possible.
Visible shipping damage or product flaws:
report the condition promptly and, where applicable, within seven
days after delivery. Keep the packaging available until the issue
has been documented and reviewed.
Find the original order number, receipt or other acceptable proof
of purchase.
I
Identify the Product
Record the product name, SKU, finish and any visible model
information.
D
Document the Concern
Take clear photographs or video showing the product and reported
condition.
S
Submit the Request
Send the complete information to BathSelect™ customer support for
review.
T
Technical Review
Support reviews the documentation and may request installation or
troubleshooting details.
R
Resolution
Eligible claims proceed to the appropriate support, part or
replacement determination.
Claim Documentation
What to Include With Your Request
Providing the following information in the first message helps the
support team review the request more efficiently and reduces the
need for repeated follow-up.
O
Order Information
Original order number, customer name and purchase date.
P
Product Identification
Product name, SKU, model, finish and quantity affected.
I
Installation Details
Installation date, project type and relevant plumbing details.
P
Photos or Video
Clear close-up and full-product views showing the concern.
I
Issue Description
Explain when the problem began and how the product is behaving.
T
Troubleshooting Performed
List cleaning, adjustment, testing or installer review already
completed.
Possible Support Outcomes
The appropriate response depends on the product, documentation,
warranty eligibility and the cause of the reported condition.
i
Technical Guidance
Support may provide product-specific installation, maintenance or
troubleshooting instructions when the condition can be addressed
without replacing the complete fixture.
+
Replacement Component
Where appropriate and available, an eligible cartridge, control,
hose, fitting or other component may be identified for
replacement.
✓
Product Replacement Review
Eligible product defects may proceed to replacement authorization
after the warranty documentation and reported condition have been
evaluated.
Commercial Project Support
Warranty Guidance for Professional Installations
BathSelect™ supports architects, designers, contractors, property
operators and facility teams with product documentation, installation
resources and warranty review for qualifying commercial and
hospitality projects.
Commercial Coverage Begins With Project Documentation
Retain purchase records, approved product selections,
installation information and photographs for every project
location.
Professional Support
Commercial Applications
Support Built Around the Needs of the Project Team
Commercial claims can involve multiple fixtures, several
installation locations and project-specific conditions. A complete
record allows BathSelect™ support to identify the affected
products, evaluate the reported condition and determine the
applicable commercial warranty path.
Original order and product model information should be retained.
Installation dates and site locations should be documented.
Report the number of affected units and total installed units.
Include photographs, videos and any troubleshooting performed.
Identify the contractor, installer or facility contact when
relevant.
Commercial warranty limitation:
the existing BathSelect™ policy states that commercial mechanical
and finish coverage is limited to one year from the purchase date,
subject to the complete terms and exclusions.
Support Across Commercial and Hospitality Applications
Warranty requirements remain product-specific, but these project
environments commonly benefit from organized installation records,
maintenance logs and centralized facility documentation.
L
Luxury Hotels & Resorts
Guest bathrooms, suites, spas, public restrooms and premium
hospitality renovation projects.
H
Healthcare Facilities
Hospitals, clinics, treatment environments and healthcare support
spaces requiring documented maintenance.
O
Office & Corporate Buildings
Office towers, tenant improvements, headquarters and shared
commercial restroom facilities.
A
Airports & Transit Facilities
High-traffic terminals, passenger facilities and transportation
environments with large fixture counts.
U
Universities & Schools
Academic buildings, residences, recreation facilities and
institutional restroom projects.
R
Restaurants & Entertainment
Dining venues, lounges, theaters and premium public-facing
restroom installations.
M
Multi-Unit Developments
Apartments, condominiums, mixed-use buildings and developer-led
residential projects.
G
Government & Civic Buildings
Public buildings, administrative facilities and professionally
specified institutional projects.
Commercial Project Documentation Matrix
Coordinating responsibilities before installation makes future
product identification, maintenance and warranty review easier for
both the project team and facility operator.
Project Role
Recommended Record
Why It Matters
Warranty Relevance
Architect or Designer
Approved product schedule, finish selection and specification
reference.
Confirms which product was selected for each room or project
area.
Product identification
Purchasing or Procurement
Purchase order, invoice, quantity and delivery documentation.
Establishes the original purchase and the affected order.
Proof of purchase
Contractor or Installer
Installation date, location, plumbing conditions and testing
record.
Helps distinguish installation conditions from a product
concern.
Installation review
Facility Management
Maintenance log, cleaning products used and service history.
Documents care practices and any recurring operating concern.
Maintenance verification
Property Owner or Operator
Central warranty file with contacts, manuals and replacement
records.
Preserves project information after contractors leave the
site.
Long-term support
Professional Resources
Support Materials for the Project Team
Use the BathSelect™ support resources to help identify products,
review installation information and organize documentation before
requesting warranty assistance.
01
Installation Guidance
Product installation videos and related support materials for
installers and contractors.
02
Instruction Sheets
Product instructions that can help identify components,
connections and operating requirements.
03
Technical Support
Assistance with product identification, documentation and
preliminary troubleshooting questions.
04
Warranty Review
Documentation review for eligible product, mechanical and finish
concerns under applicable terms.
Product Care & Maintenance
Protect the Finish. Preserve the Performance.
Proper cleaning and preventive maintenance help BathSelect™ fixtures
retain their appearance and operate as intended. Harsh chemicals,
abrasive tools, installation debris and improper care may damage the
finish or affect warranty eligibility.
Recommended Routine
Gentle Cleaning Is the Best Protection for Premium Finishes
For routine care, use a clean, soft cloth rinsed in warm water.
When additional cleaning is necessary, use a small amount of mild,
non-abrasive dishwashing soap and rinse the fixture thoroughly.
Important:
never allow cleaner residue, soap film or standing water to remain
on the product surface for extended periods.
Wipe the fixture with a clean microfiber or soft cotton cloth.
Use warm water for regular dust, fingerprint and water-spot
removal.
Apply mild dishwashing soap only when additional cleaning is
required.
Rinse all soap residue from the surface after cleaning.
Dry the fixture with a separate soft cloth to reduce water
spotting.
Finish Care Is Part of Long-Term Product Protection
Soft materials and non-abrasive cleaning methods help preserve
polished, brushed, matte and specialty finishes.
✓
Recommended Cleaning
Use these gentle methods for routine product care.
Clean, soft microfiber cloth or non-abrasive cotton cloth.
Warm water for routine fingerprints, dust and water spots.
Mild non-abrasive dishwashing soap in a small quantity.
Immediate rinsing after soap or cleaner application.
Gentle hand drying with a clean, dry cloth.
Regular light cleaning instead of occasional aggressive cleaning.
×
Do Not Use
These materials may scratch, stain, discolor or degrade finishes.
Abrasive powders, scouring compounds or gritty cleaners.
Steel wool, rough sponges, wire brushes or scrubbing pads.
Acidic cleaners, descaling acids or strong lime removers.
Organic solvents, paint thinner, acetone or aggressive degreasers.
Chlorine bleach or high-concentration disinfecting chemicals.
Metal polish, wax or polishing compound not approved for the
finish.
Finish Protection
Care Recommendations by Surface Type
All finishes benefit from gentle cleaning, but the following
precautions are especially important for premium decorative
surfaces.
P
Polished Chrome
Wipe dry after use to limit spotting. Avoid aggressive metal polish
or rough cloths that may create fine surface scratches.
B
Brushed Finishes
Wipe gently in the direction of the visible grain. Do not scrub
across the finish or use polishing compounds.
M
Matte Black
Remove soap film promptly and avoid waxes or oils that may create
uneven shine, streaking or residue.
G
Gold & Rose Gold
Use only mild soap and soft cloths. Decorative finishes should
never be exposed to acids, solvents or abrasive products.
O
Oil Rubbed Bronze
Avoid polishing products that can alter the intended color
variation or remove parts of the decorative finish.
G
Gun Metal Gray
Dry after cleaning and avoid rough tools that may create visible
marks on the darker surface.
S
Stainless Surfaces
Clean in the direction of the grain and remove mineral residue
before it develops into a hardened deposit.
G
Glass & Acrylic
Use non-abrasive cleaners designed for the surface. Avoid harsh
solvents and tools that can haze or scratch clear materials.
Suggested Preventive Maintenance Schedule
Maintenance frequency should be adjusted for water quality, product
type, occupancy level and the demands of residential or commercial
use.
Frequency
Recommended Action
Product Area
Purpose
After Regular Use
Wipe standing water, fingerprints and visible soap residue.
Faucets, controls, shower heads and trim.
Reduce spotting
Weekly
Clean gently with warm water and mild dishwashing soap.
All exposed decorative surfaces.
Preserve finish
Monthly
Inspect aerators, spray outlets and visible connections.
Faucets, hand showers and shower heads.
Identify buildup
Every 3–6 Months
Review hoses, fittings, seals and mounting stability.
Shower systems, faucets and accessories.
Prevent leaks
After Plumbing Work
Flush supply lines and inspect strainers before normal use.
Valves, cartridges, solenoids and aerators.
Remove debris
Commercially Scheduled
Record cleaning, inspection, service and replacement activity.
Multi-unit and facility installations.
Maintain service history
Water Quality & Installation
Protect Internal Components From Debris and Mineral Buildup
Dirt, sand, solder, stones and construction debris can enter water
lines during renovation or new construction. These materials may
obstruct aerators, cartridges, valves, spray outlets or electronic
control components.
Flush hot and cold water lines before connecting the fixture.
Inspect and clean inlet strainers after initial installation.
Remove construction debris before operating valves or solenoids.
Inspect aerators and spray outlets when flow becomes uneven.
Use appropriate water treatment where mineral levels are high.
Document maintenance in commercial and multi-unit projects.
Coverage & Exclusions
Understanding What the BathSelect™ Warranty Reviews
Warranty support focuses on eligible defects in materials,
workmanship, mechanical function and product finish. Every request is
reviewed according to the product type, purchase documentation,
installation environment, maintenance history and reported condition.
Product Coverage Is Evaluated From the Complete Installation Record
Product model, purchase date, installation details, photographs
and maintenance information help establish the appropriate review.
Potentially Eligible Conditions
Coverage Begins With a Verified Product Defect
BathSelect™ reviews reported defects that may affect the intended
use, mechanical operation, material integrity or appearance of an
eligible product. The reported condition must be distinguishable
from installation error, misuse, normal wear or improper care.
Material defects not caused by installation or physical damage.
Finish deterioration subject to the applicable warranty terms.
Eligible replacement review after documentation is verified.
Final determination:
BathSelect™ reserves the right to evaluate the reported cause and
determine whether the condition falls within the applicable
warranty.
These areas may be reviewed when supported by complete documentation
and when the concern is not associated with an excluded cause.
M
Material Integrity
Defects in qualifying materials that impair the intended and proper
use of the product.
M
Mechanical Function
Eligible internal mechanical issues affecting normal product
operation.
F
Finish Condition
Qualifying deterioration not caused by harsh cleaners, scratches,
chemicals or misuse.
C
Cartridges & Controls
Product-specific review of eligible cartridges, controls or valve
components.
T
Touchless Components
Electronic or sensor-related concerns reviewed according to the
applicable product warranty.
S
Structural Components
Eligible defects involving product structure, body or fixed
components.
M
Missing or Incorrect Parts
Product-specific review when a shipment is incomplete or contains
an incorrect component.
D
Delivery Condition
Visible flaws or damage reported promptly and documented before
installation.
Product Support Scope
Warranty Review Across BathSelect™ Product Categories
Coverage requirements may differ by product type, component,
application and installation environment.
Rainfall Shower Systems
Coverage review for valves, controls, shower heads, trim and
eligible mechanical components.
Touchless Faucet Collections
Product-specific review of sensor, solenoid, power and fixture
concerns.
Hospitality Bathtubs
Structural and finish review subject to installation and product
terms.
Smart Shower Systems
Controls, valves and specialized components require
product-specific evaluation.
Bathroom Faucet Collections
Finish, cartridge and mechanical concerns are reviewed under the
applicable terms.
Commercial Durability Still Requires Correct Installation and Care
Heavy-use environments should maintain service records, approved
cleaning procedures and fixture-level documentation.
Not Covered
Conditions Commonly Excluded From Warranty Coverage
Warranty coverage does not generally apply when the reported
condition results from improper installation, misuse, accidental
damage, inadequate maintenance, unauthorized alteration or excluded
operating conditions.
Installation Error
Damage or failure caused by incorrect mounting, plumbing,
wiring, connection or setup.
Improper Cleaning
Finish damage caused by acids, abrasives, solvents, bleach or
aggressive cleaning tools.
Misuse or Abuse
Damage resulting from improper operation, impact, force or use
outside the intended application.
Normal Wear
Expected changes from regular use that do not constitute a
manufacturing defect.
Unauthorized Modification
Alteration, drilling, rewiring or component substitution not
approved for the product.
Construction Debris
Damage caused by sand, solder, stones or other material left in
the water lines.
Labor Charges
Removal, installation, reinstallation and professional labor
expenses are not included.
Incidental Damage
Consequential, indirect or surrounding property damage is
excluded under the existing policy.
LED Components
LED lighting is excluded from the manufacturer warranty
described on the existing policy page.
Missing Documentation
Requests without purchase verification or sufficient product
information may not be processed.
Product-Specific Warranty Review Guide
The following guide shows the type of information commonly needed
when BathSelect™ reviews different product categories.
Product Category
Common Review Areas
Recommended Documentation
Important Limitation
Shower Systems
Valve operation, controls, diverters, trim, shower heads and
connections.
Product model, valve photographs, installation date and video
of the reported condition.
Installation conditions reviewed
Touchless Faucets
Sensor response, power source, solenoid, control box and water
flow.
Product SKU, wiring or battery setup, installation photograph
and troubleshooting results.
Electronic terms may vary
Bathroom Faucets
Cartridge, handle movement, spout, finish and visible leakage.
Full product photograph, close-up of concern and installation
details.
Supply and installation checked
Bathtubs
Surface condition, structural concern, drain connection and
accessory components.
Delivery photographs, installation photographs and detailed
image of the affected area.
Pre-installation inspection important
Vanities & Furniture
Cabinet structure, finish, hardware, countertop and sink
condition.
Packaging images, delivery condition and photographs before
installation.
Moisture and handling reviewed
Commercial Projects
Quantity affected, site conditions, maintenance history and
repeated operating concern.
Project schedule, fixture locations, installation records and
unit-by-unit photographs.
Commercial time limits apply
Commercial Touchless Systems
Warranty review should include power, sensor, flow and maintenance
information.
Luxury Hospitality Bathrooms
Product schedules and room-level records help support multi-unit
claims.
Hospitality Shower Installations
Complete installation and maintenance records support efficient
product review.
Technical Resources
Installation Guidance and Product Documentation
BathSelect™ technical resources help homeowners, installers,
contractors, architects and facility teams identify products, review
installation requirements and prepare the documentation needed for
efficient support and warranty review.
Installation Support
Review the Product Documentation Before Installation Begins
Product instructions should be reviewed before rough-in, mounting,
connection or testing. Confirm the model, finish, included
components and installation configuration before modifying walls,
ceilings, countertops or plumbing connections.
Confirm the complete product model and selected finish.
Compare received components with the product documentation.
Review dimensions, connection points and required clearances.
Verify water, electrical and mounting requirements where
applicable.
Keep installation instructions with the project records.
Before installation:
photograph the product, packaging, labels and included components.
This record can be valuable if a missing part, shipping concern or
product identification question arises later.
Technical Documentation Supports Better Installation Decisions
Product instructions, dimensions and specification references help
reduce installation errors and future service delays.
Support Hubs
Find the Right BathSelect™ Support Resource
Use the following hubs to locate installation assistance,
instructions, common answers and direct support.
Bathtub Installations
Verify access, structural support, drain location and delivery
condition before placement.
Pre-Installation Checklist
Reduce Installation Errors Before the Product Is Permanently Mounted
A brief pre-installation review can prevent many of the conditions
commonly mistaken for product defects. Check the installation area,
water supply, included components and technical requirements before
closing walls or applying permanent finishes.
Inspect the Shipment
Check the product and components before discarding packaging or
beginning installation.
Confirm the Model
Match the product name, SKU and finish to the order and project
schedule.
Review Dimensions
Confirm mounting dimensions, rough-in depth, spacing and service
access.
Flush Supply Lines
Remove debris before connecting valves, cartridges, aerators or
solenoids.
Test Before Closing
Test water flow, temperature, controls and connections before
walls are sealed.
Photograph the Installation
Keep clear photographs of rough-in, connections, labels and final
installation.
Document Concealed Components Before Walls Are Closed
Photographs of valves, connections and rough-in conditions can be
highly useful during future troubleshooting or warranty review.
Recommended Technical Documentation by Product Type
Keep the most relevant records for the product category and
installation environment.
Product Category
Documents to Keep
Installation Record
Why It Helps
Shower Systems
Product instructions, valve diagram, component list and finish
identification.
Rough-in photographs, valve depth, outlet locations and test
results.
Concealed installation review
Touchless Faucets
Product instructions, power requirements and control-box
information.
Sink layout, power source, supply connection and sensor setup.
Sensor and power support
Bathroom Faucets
Faucet instructions, mounting hardware list and cartridge
information.
Mounting-hole layout, deck thickness and supply photographs.
Installation verification
Bathtubs
Product dimensions, drain information and accessory
instructions.
Delivery condition, support structure and drain location.
Structural review
Vanities
Product assembly details, hardware list and countertop
information.
Delivery photographs, wall anchoring and plumbing clearance.
Damage and mounting review
Commercial Installations
Product schedule, quantity, model list and facility
maintenance requirements.
Fixture locations, installation dates and unit-level service
records.
Multi-unit support
Locate Product Information
Search order records, packaging, product labels and original
confirmation emails.
Record the Installation Environment
Include the sink, surrounding area, power arrangement and affected
fixture location.
Photograph the Complete Product
Provide full-product and close-up images so the support team can
identify the model and reported concern.
Hospitality & Lifecycle Support
Long-Term Product Support Beyond the Initial Installation
BathSelect™ commercial and hospitality support extends beyond the
original product delivery. Organized project records, maintenance
documentation, product identification and replacement planning help
property teams manage fixtures throughout the operational life of the
building.
Guest Experience Depends on Reliable Product Performance
Standardized product records and preventive service planning help
hospitality teams respond to maintenance concerns more efficiently.
Hospitality Operations
Build a Support Program Around the Complete Property Portfolio
Hotels, resorts, restaurants and multi-property operators may
manage dozens or hundreds of guestrooms and public restroom
fixtures. A structured product record helps engineering teams
identify the correct model, locate instructions and prepare a
complete support or warranty request.
Maintain a product schedule by property, floor, room and area.
Record the model, SKU, finish and installation date.
Keep installation instructions and component information.
Document cleaning procedures and maintenance intervals.
Track replacement parts and previous service activity.
For multi-property requests:
identify the property name, affected rooms, product quantity,
installation dates and whether the same condition appears at more
than one location.
Planning for support at every stage helps preserve product records,
reduce service delays and improve future replacement decisions.
S
Specification
Record the approved model, finish, quantity, application and
product documentation before procurement.
I
Installation
Photograph the rough-in, product labels, connections and final
installed condition.
C
Commissioning
Test operation, flow, temperature, sensor response and connection
integrity before turnover.
M
Maintenance
Follow approved cleaning procedures and maintain fixture-level
inspection and service records.
R
Replacement Planning
Preserve model and finish information to support future matching,
component replacement or upgrades.
Commercial Product Families
Support Planning Across Hospitality Product Categories
Each product family requires its own installation, maintenance and
support documentation.
Hotel Bathroom Vanities
Track cabinetry, countertop, basin, hardware and finish details
for every guestroom type.
Commercial Touchless Faucets
Maintain records for power source, sensor setup, solenoid and
fixture location.
Automatic Soap Dispenser Sets
Record soap type, reservoir arrangement, power source and
maintenance schedule.
Exposed Shower Systems
Preserve valve, connection, finish and replacement component
information.
Touchless Faucet Systems
Standardized product records simplify multi-unit troubleshooting
and replacement planning.
Multi-Property Management
Create One Central Product Record for Every Property
A central facility record helps engineering, purchasing and property
management teams access the same product information when employees,
contractors or ownership groups change.
Property Identification
Record the hotel, building, address, floor and room or restroom
location.
Product Schedule
Maintain model, SKU, finish, quantity and installation date for
each fixture.
Maintenance History
Track inspection, cleaning, repair and component replacement
activity.
Parts Inventory
Record available cartridges, hoses, controls and other service
components.
Support Correspondence
Keep warranty emails, photographs, technical responses and claim
outcomes.
Replacement Decisions
Document whether the fixture was repaired, replaced, upgraded or
removed from service.
Finish and Model Records Help Preserve Design Consistency
Luxury hospitality projects should retain exact finish names and
model references for future room renovations and replacement needs.
Recommended Facility Warranty Record
Use the following structure to organize product support information
across guestrooms, public restrooms and commercial project areas.
Record Category
Information to Store
Responsible Team
Support Benefit
Procurement Record
Purchase order, invoice, supplier contact, model and quantity.
Purchasing or ownership.
Verifies original purchase
Product Schedule
Room location, SKU, finish, product category and installation
date.
Design, contractor or engineering.
Identifies affected fixture
Installation Record
Rough-in photographs, connections, controls, power source and
commissioning results.
Installer or general contractor.
Supports technical review
Maintenance Log
Cleaning products, service dates, inspections and previous
repairs.
Facility or housekeeping management.
Confirms ongoing care
Warranty File
Claim photographs, support emails, replacement authorization
and final resolution.
Engineering or property administration.
Preserves support history
Replacement Planning
Available parts, discontinued items, approved substitutions and
future renovation plans.
Ownership, design and procurement.
Supports lifecycle decisions
Commercial Touchless Programs
Standardize product models and service records across high-traffic
restroom locations.
Soap Dispenser Service Records
Track reservoir, soap type, activation performance and service
frequency.
Shower System Lifecycle Planning
Preserve exact finish and component information for future service
or room renovation.
BathSelect™ Support Hubs
Continue to Related Product and Support Resources
Use these internal resources to locate product information,
installation guidance and warranty support.
Protect Product Performance Across the Building Lifecycle
A professional maintenance program helps building owners, hospitality
operators and facility teams preserve product appearance, identify
developing service needs and maintain the records required for
efficient technical and warranty support.
Preventive Maintenance Supports Reliable High-Traffic Operation
Commercial restroom fixtures should be inspected, cleaned and
documented according to use level and facility operating demands.
Facility Asset Management
Manage Every Fixture as a Documented Building Asset
Product information should remain accessible after construction is
complete. Facility teams benefit from maintaining one record for
each installed fixture, including its model, finish, location,
installation date, service history and replacement components.
Assign a fixture or asset number to each installed product.
Record the room, restroom, floor or project-area location.
Store the model, SKU, finish and original order information.
Track cleaning, inspection, troubleshooting and repair activity.
Retain photographs before and after major service work.
Commercial warranty reminder:
preventive maintenance records do not extend the applicable
warranty period, but they can help document the condition, care and
service history of the product.
Keep original order records, claim correspondence and approved
replacement documentation together.
Product Application Planning
Maintenance Requirements Differ Across Product Categories
Build a maintenance checklist around the product type, installation
environment and operational demands of each facility area.
Integrated Touchless Restrooms
Coordinate faucet, soap dispenser, power and service records
across every sink station.
Luxury Bathtubs
Inspect the surface, drain, overflow, controls and surrounding
seal conditions.
Hospitality Shower Systems
Track room location, valve model, finish and guest-reported
service history.
Outdoor Shower Installations
Account for climate exposure, drainage, seasonal shutdown and
freeze protection.
Complete Shower Systems
Maintain one component record covering valves, outlets, controls,
hoses and trim.
Suggested Professional Inspection Schedule
The intervals below provide a planning framework. High-traffic,
healthcare, hospitality or demanding water conditions may require
more frequent inspection.
Interval
Inspection Activity
Products
Record to Maintain
Daily or Housekeeping Cycle
Identify visible leaks, loose components, finish damage or
irregular operation.
Guestroom, public restroom and frequently used fixtures.
Exception report
Weekly
Clean approved surfaces and test basic flow, activation and
drainage.
Faucets, dispensers, showers, drains and tubs.
Cleaning checklist
Monthly
Inspect aerators, outlets, sensor areas, visible hoses and
mounting stability.
Touchless systems, faucets and shower products.
Fixture inspection log
Quarterly
Review strainers, control boxes, batteries, solenoids,
cartridges and accessible connections.
Commercial touchless and mechanical systems.
Preventive service record
Semiannually
Review water quality effects, mineral accumulation and
recurring maintenance patterns.
All water-delivery products.
Water-condition review
Annually
Reconcile the complete product schedule, parts inventory,
warranty files and replacement priorities.
Entire property or building portfolio.
Annual asset report
Architect & Designer Resources
Specify Products With Future Maintenance and Support in Mind
Product selection should consider not only design and initial
performance, but also service access, component identification,
replacement planning and the facility team's ability to maintain the
product throughout its operating life.
Standardize Product Families
Reduce unnecessary variation across guestrooms, floors and
restroom groups.
Document Exact Finishes
Retain the approved finish name for future matching and
renovation planning.
Provide Service Access
Coordinate access to valves, control boxes, drains and concealed
connections.
Preserve Product Schedules
Include model, SKU, quantity and location information in turnover
documents.
Plan Replacement Inventory
Consider spare components for large, remote or mission-critical
properties.
Coordinate Maintenance Needs
Give facility teams clear cleaning, inspection and testing
guidance.
Professional Product Selection Supports Long-Term Serviceability
Architects and designers can improve future maintenance by
coordinating access, documentation and product standardization.
Outdoor Shower Maintenance
Include seasonal shutdown, drainage, environmental exposure and
freeze-protection procedures.
Bathtub Inspection Records
Document surface condition, drain performance, controls and
surrounding seal integrity.
Complete System Documentation
Keep one consolidated record for all valves, controls, outlets,
trims and accessories.
Asset Record Template
Information to Preserve for Every Installed Fixture
This record can be maintained in the facility management system,
project closeout archive or property engineering database.
Product Identity
Product name, model, SKU, finish and category.
Property Location
Building, floor, room, restroom or fixture position.
Purchase Record
Order number, invoice, purchase date and purchaser.
Installation Record
Installation date, installer and rough-in photographs.
Service History
Inspection dates, repairs, troubleshooting and parts used.
Warranty History
Support correspondence, claim review and resolution.
Cleaning Program
Approved products, frequency and responsible department.
Replacement Inventory
Available components, quantities and storage location.
Future Planning
Upgrade, renovation or replacement priority and target date.
BathSelect™ Support Resources
Continue to Installation, Product and Warranty Hubs
Use the related BathSelect™ resources below for product
documentation, installation guidance and warranty preparation.
